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QUALIFI Level 3 Diploma in Hospitality and Tourism Management

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Best Seller Icon Ofqual Regulated
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Best Seller Icon Assessment Included
Best Seller Icon Awarded by QUALIFI
Best Seller Icon Globally Recognised
Best Seller Icon Tourism and Hospitality Management
Best Seller Icon WES Recognised
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What you'll learn

The Level 3 Diploma in Hospitality and Tourism Management aims to foster academic and professional development among managers in the hospitality and tourism sector. It empowers learners to unlock their full potential while aiding in organisations' progress within the hospitality and tourism industries. This program will cover essential facets of the hospitality and tourism field by examining and assessing real-world situations and businesses.

Key Benefits

This qualification prepares learners to

  • Utilise management concepts in the realm of hospitality and tourism.
  • Assess and apply business management principles that are relevant to this particular industry.
  • Exhibit strong oral and written communication skills.
  • Operate both independently and as part of a team effectively.
  • Evaluate problem-solving methods tailored to the business and industry.
  • Foster personal growth and progression.

About Awarding Body

Qualifi is a UK Government (Ofqual.gov.uk) regulated awarding organisation and has developed a reputation for supporting relevant skills in a range of job roles and industries, including Leadership, Enterprise and Management, Hospitality and catering, Health and Social Care, Business Process Outsourcing and Public Services. Qualifi is also a signatory to BIS international commitments of quality. The following are the key facts about Qualifi.

  • Regulated by Ofqual.gov.uk
  • World Education Services (WES) Recognised

What is Included?

  • Outstanding Tutor Support: EDVORO provides consistent and helpful guidance throughout the course. Learners can seek assistance through the EDVORO Support Desk Portal.
  • Cutting-Edge Learning Management Platform: Access to a modern platform that contains essential learning resources and facilitates communication with the support desk team.
  • Quality Learning Materials include well-structured lecture notes, study guides, and practical applications. Real-world examples and case studies are integrated to help learners apply their knowledge effectively. These materials are available in well-structured pathway books, letter notes, PDF, PowerPoint, or Interactive Text Content formats on the learning portal.
  • Formative Assessment Feedback: Tutors provide feedback on formative assessments, helping learners improve their achievements throughout the program.
  • Summative Assessment feedback: Tutors provide feedback on summative assessments; this kind of feedback can be instrumental in helping students achieve their academic goals.  
  • Accessible Assessment Materials: All assessment materials are conveniently accessible through the online learning platform.
  • Supervision for All Modules: This suggests that oversight and guidance are provided for every module of the course.
  • Multiplatform Accessibility: Learners can access course materials through various devices such as smartphones, laptops, tablets, or desktops. This flexibility allows students to study at their convenience.
  • Limitless Learning Opportunities: EDVORO offers a range of innovative online and blended learning experiences to help learners expand their knowledge.
  • Blended Learning Approach: A blend of online and classroom study for convenience.
  • Convenience, Flexibility, Support, and User-Friendliness: Core principles of online learning at EDVORO


  • Time-constrained scenario-based assignments
  • No examinations

Entry Requirements

  • Open entry qualification
  • Minimum requirement: IELTS 5.5 or equivalent English proficiency


Upon successful completion of the QUALIFI Level 3 Diploma in Hospitality and Tourism Management, learners can:

  • Advance to the QUALIFI Level 4 Diploma in Hospitality and Tourism Management.
  • Pursue the QUALIFI Level 4 Diploma in related fields.
  • Secure employment in a related profession.


Why gain Qualification

  • QUALIFI diplomas provide industry-recognised certification, showcasing expertise.
  • They facilitate career growth, enabling access to higher-level positions and increased earnings.
  • Specialised knowledge is a hallmark of QUALIFI diplomas, valued in niche industries.
  • Practical training ensures hands-on skill development for immediate workplace application.
  • Flexible learning options, including part-time and online courses, accommodate diverse schedules.
  • QUALIFI qualifications are globally recognised, facilitating international work and education opportunities.
  • Business-focused diplomas are beneficial for aspiring entrepreneurs and those starting ventures.
  • Networking, regulatory compliance, staying updated with industry trends, and enhanced confidence are additional benefits of a QUALIFI diploma.
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Course Content

Reference No : A/617/5599

In this unit, learners will grasp the impact of external factors on a hospitality or tourism organisation operating within its market. They will acquire the skills needed to create a marketing strategy that empowers the organisation to compete effectively in the hospitality and tourism industry.

Credit : 30 || TQT : 300

Reference No : H/617/5595

This unit aims to provide learners with an introduction to the tourism industry and impart a comprehensive grasp of its composition. Students will also become familiar with the various delivery channels that function within the market and will be able to gain insight into the historical evolution of the industry as well as its prospective development.

Credit : 30 || TQT : 300

Reference No : M/617/5597

The purpose of this unit is to acquaint learners with the hospitality industry, providing them with a comprehensive comprehension of its structure. Students will also become familiar with the varieties and features of various establishments in the hotel and food service sector that operate within the market, and they will be able to understand the industry's past and future development.

Credit : 30 || TQT : 300

Reference No : M/617/5602

Within this unit, learners will appreciate the significance of customer service in hospitality and tourism. They will also cultivate an awareness of how corporate policies and the varied nature of the industry influence customer service. Additionally, learners will acquire the tools and expertise required to actively participate in enhancing and implementing customer service enhancements in a hospitality and tourism organisation.

Credit : 30 || TQT : 300

Delivery Methods

The program is delivered by Edvoro, a flagship of the School of Business and Technology London, and awarded by QUALIFI; Edvoro offers a range of flexible delivery methods to cater to the diverse needs of its learners. These options include online and blended learning, allowing learners to select the mode of study that best suits their preferences and schedules. The program is designed to be self-paced and is facilitated through Edvoro's state-of-the-art Learning Management System.

Edvoro ensures learners can engage with their tutors through the Edvoro Support Desk Portal System. This platform enables learners to discuss course materials, seek guidance and assistance, and request feedback on their assignments, fostering a dynamic and interactive learning experience.

Edvoro stands out by providing exceptional support and infrastructure for online and blended learning formats. We have adopted an innovative approach to learning, replacing traditional classroom-based instruction with web-based learning while maintaining an exceptionally high level of support. Learners who enrol at Edvoro benefit from the dedicated guidance of a tutor throughout their learning journey, ensuring comprehensive support from beginning to end, whether they choose the online or blended learning option.

Resources and Support

Edvoro is committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively. When a learner submits a support request via the support desk portal for advice, assessment feedback, or any other service, one of the support team members assigns the request to an appropriate tutor. Once the support team receives a response from the allocated tutor, the information is promptly made accessible to the learner through the portal. This structured support system is designed to assist learners and streamline support processes efficiently.

Edvoro's competitive edge is enhanced by the high-quality learning materials crafted by industry experts. The learning materials encompass well-structured pathway books, letter notes, practical applications with real-world examples, and case studies that empower learners to apply their knowledge effectively. Learning materials are conveniently accessible in one of three formats, PDF, PowerPoint, or Interactive Text Content, through the learning portal, providing learners with versatile options for accessing and engaging with the content.

Study Options
  • Duration 12 Months
  • Credits 120
  • Accreditation Ofqual.Gov.UK
  • Intake Every Month
  • Study Mode Online / Blended
  • Course Materials: Well Structured
  • All Inclusive Cost Yes
  • Tutor Desk Yes
  • Support Desk Yes
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