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OTHM Level 4 Diploma in Tourism and Hospitality Management

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What you'll learn

The OTHM Level 4 Diploma in Tourism and Hospitality Management is designed to equip learners with a comprehensive understanding of the dynamic and thriving tourism and hospitality industry. This program encompasses a range of vital topics, including customer service excellence, marketing principles, event planning, and operational management. Learners will delve into key elements like cultural awareness, sustainable tourism practices, and the role of technology in the industry. The course aims to develop practical skills that are highly relevant in the field, such as effective communication, team leadership, and problem-solving. Moreover, it provides insights into the legal and regulatory frameworks governing tourism and hospitality operations.

  • OTHM Level 4 Diploma focuses on developing managers in tourism and hospitality.
  • Units cover theoretical knowledge and practical application in relevant topics.
  • Provides skills in academic research, business environment, industry development, marketing, consumer behaviour, sustainability, and event management.
  • Aims to facilitate progression to university and entry into the workforce in the chosen sector.

With a total credit value of 120 credits, this diploma program provides a solid foundation for individuals aspiring to pursue further studies or embark on a rewarding career in various tourism and hospitality industry sectors. Graduates of this program will be well-prepared to excel in roles such as hotel managers, event coordinators, tour operators, and customer service managers.

Key Benefits

  • Understand the concept and purpose of academic research and writing.
  • Grasp the process of forming a credible and sound academic argument.
  • Gain insight into the characteristics and functions of public sector entities within the tourism and hospitality sector.
  • Acquire knowledge regarding the characteristics and functions of private sector entities within the tourism and hospitality industry.
  • Develop the capability to assess the internal operating environment of tourism and hospitality businesses.
  • Comprehend the fundamentals of marketing services in the tourism and hospitality sector.
  • Acquire knowledge about the fundamentals of consumer behaviour within the tourism and hospitality sector.
  • Grasp the concepts of sustainability and sustainable development.
  • Comprehend the effects of the tourism and hospitality industry on destinations.
  • Grasp the sustainability efforts undertaken by tourism and hospitality enterprises.
  • Understand various categories of events.
  • Comprehend the influence events can exert on tourism destinations.
  • Grasp the primary elements influencing the evolution of the tourism and hospitality sector.

About Awarding Body

OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes.

  • Regulated by ofqual.gov.uk
  • Recognised by World Education Services (WES)

What is Included?

  • Outstanding Tutor Support: EDVORO provides consistent and helpful guidance throughout the course. Learners can seek assistance through the EDVORO Support Desk Portal.
  • Cutting-Edge Learning Management Platform: Access to a modern platform that contains essential learning resources and facilitates communication with the support desk team.
  • Quality Learning Materials include well-structured lecture notes, study guides, and practical applications. Real-world examples and case studies are integrated to help learners apply their knowledge effectively. These materials are available in well-structured pathway books, letter notes, PDF, PowerPoint, or Interactive Text Content formats on the learning portal.
  • Formative Assessment Feedback: Tutors provide feedback on formative assessments, helping learners improve their achievements throughout the program.
  • Summative Assessment feedback: Tutors provide feedback on summative assessments; this kind of feedback can be instrumental in helping students achieve their academic goals.  
  • Accessible Assessment Materials: All assessment materials are conveniently accessible through the online learning platform.
  • Supervision for All Modules: This suggests that oversight and guidance are provided for every module of the course.
  • Multiplatform Accessibility: Learners can access course materials through various devices such as smartphones, laptops, tablets, or desktops. This flexibility allows students to study at their convenience.
  • Limitless Learning Opportunities: EDVORO offers a range of innovative online and blended learning experiences to help learners expand their knowledge.
  • Blended Learning Approach: A blend of online and classroom study for convenience.
  • Convenience, Flexibility, Support, and User-Friendliness: Core principles of online learning at EDVORO


  • Assignment based Assessment
  • No exam

Entry Requirements

  1. Designed for learners aged 18 and above.
  2. Entry profile includes:
    • Relevant Level 3 Diploma or equivalent.
    • GCE Advanced level in 2 subjects or equivalent.
    • Mature learners (21+) with relevant management experience (subject to centre confirmation).
  3. Non-native English speakers must demonstrate English proficiency.


  • Completing the OTHM Level 4 Diploma in Tourism and Hospitality Management offers learners diverse academic pathways. This includes advancing to the OTHM Level 5 Tourism and Hospitality Management Diploma. Additionally, since this qualification is sanctioned and overseen by Ofqual (Office of the Qualifications and Examinations Regulation), learners have the opportunity for direct entry into the second year of a three-year UK Bachelor's degree program.

Why gain Qualification

  • OTHM diplomas offer international recognition, widening global career prospects.
  • They signify a high standard of education, boosting employability and income potential.
  • Programs reviewed by highly qualified experts in the relevant sector.
  • OTHM programs emphasize practical skills, ensuring graduates are job-ready.
  • Flexibility in learning options accommodates diverse schedules and commitments.
  • Industry-specific focus provides in-depth expertise, which is crucial in competitive job markets.
  • Networking opportunities foster valuable professional connections.
  • OTHM offers specialised business diplomas, ideal for aspiring entrepreneurs.
  • OTHM qualifications ease compliance with regulatory requirements in specific fields.
  • OTHM diplomas empower personal and professional growth in today's competitive landscape.
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Course Content

Reference No : H/650/1099

This unit encourages learners to delve into academic research and writing. It empowers them to critically assess information sources and evidence, creating well-founded, coherent arguments. The objective is to enhance learners' proficiency in key aspects of the research and writing process, thereby fostering greater success and recognition in their studies.

Credit : 20 || TQT : 200

Reference No : A/650/1159

This unit seeks to equip learners with insights into the functions and attributes of public and private sector entities in the tourism and hospitality industry, along with the potential hurdles they might encounter. Furthermore, learners will delve into the core elements influencing the operational dynamics of a tourism and hospitality organization within its internal and external business environment.

Credit : 20 || TQT : 200

Reference No : T/650/1157

This unit aims to familiarize learners with applying services marketing strategies in customer service within the tourism and hospitality industry. Additionally, learners will gain an introduction to the fundamentals of consumer behaviour and the marketing mix.

Credit : 20 || TQT : 200

Reference No : Y/650/1158

This unit aims to cultivate learners' grasp of the pivotal sustainability principles essential for managerial roles in the tourism and hospitality sector. It introduces the notions of sustainability and sustainable development, offering context tailored to various businesses and destinations within the industry.

Credit : 20 || TQT : 200

Reference No : H/650/1160

This unit seeks to empower learners with a comprehensive comprehension of diverse events associated with the tourism and hospitality sector. It focuses on fostering an understanding of the Meetings, Incentives, Conferences & Exhibitions (MICE) sector, along with insights into the impacts events can wield on tourism destinations.

Credit : 20 || TQT : 200

Reference No : J/650/1161

This unit's objective is to give learners insight into the primary drivers that shape the evolution of the tourism and hospitality sector. It empowers learners to analyze the elements impacting industry demand and gain knowledge of the interconnections among businesses within the tourism and hospitality field.

Credit : 20 || TQT : 200

Delivery Methods

The program is delivered by Edvoro, a flagship of the School of Business and Technology London, and awarded by OTHM; Edvoro offers a range of flexible delivery methods to cater to the diverse needs of its learners. These options include online and blended learning, allowing learners to select the mode of study that best suits their preferences and schedules. The program is designed to be self-paced and is facilitated through Edvoro's state-of-the-art Learning Management System.

Edvoro ensures learners can engage with their tutors through the Edvoro Support Desk Portal System. This platform enables learners to discuss course materials, seek guidance and assistance, and request feedback on their assignments, fostering a dynamic and interactive learning experience.

Edvoro stands out by providing exceptional support and infrastructure for online and blended learning formats. We have adopted an innovative approach to learning, replacing traditional classroom-based instruction with web-based learning while maintaining an exceptionally high level of support. Learners who enrol at Edvoro benefit from the dedicated guidance of a tutor throughout their learning journey, ensuring comprehensive support from beginning to end, whether they choose the online or blended learning option.

Resources and Support

Edvoro is committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively. When a learner submits a support request via the support desk portal for advice, assessment feedback, or any other service, one of the support team members assigns the request to an appropriate tutor. Once the support team receives a response from the allocated tutor, the information is promptly made accessible to the learner through the portal. This structured support system is designed to assist learners and streamline support processes efficiently.

Edvoro's competitive edge is enhanced by the high-quality learning materials crafted by industry experts. The learning materials encompass well-structured pathway books, letter notes, practical applications with real-world examples, and case studies that empower learners to apply their knowledge effectively. Learning materials are conveniently accessible in one of three formats, PDF, PowerPoint, or Interactive Text Content, through the learning portal, providing learners with versatile options for accessing and engaging with the content.

Study Options
  • Duration 12 Months
  • Credits 120
  • Accreditation Ofqual.Gov.UK
  • Intake Every Month
  • Study Mode Online / Blended
  • Course Materials: Well Structured
  • All Inclusive Cost Yes
  • Tutor Desk Yes
  • Support Desk Yes
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