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IBT Level 4 Diploma in Tourism and Hospitality Management

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What you'll learn

The Level 4 Diploma in Tourism and Hospitality Management program is designed to equip individuals with the knowledge and skills required to excel in the dynamic tourism and hospitality industry. This diploma covers various topics, including customer service, hotel management, event planning, and destination marketing. Students will gain a deep understanding of the industry's intricacies, allowing them to thrive in various roles, from hotel management to event coordination.

Upon completing this qualification, learners will receive a certificate and transcript, dual-branded by IBT and ICM, which means that the certificate and transcript will be issued by ICM, along with the IBT logo. The successful completion of this qualification alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The modules completed may be used as evidence towards Recognition of Prior Learning if learners plan their further studies in this stream.

Key Benefits

  • Understand the foundations, trends, and operational dynamics of the tourism and hospitality sector, including its historical evolution and contemporary practices.
  • Develop strong customer service abilities to meet the varied requirements of tourists and guests, involving adept communication, problem-solving, and conflict resolution.
  • Gain expertise in hotel and hospitality management principles, spanning operational aspects, front desk procedures, housekeeping, food and beverage oversight, and event coordination.
  • Familiarise oneself with tourism strategy, marketing approaches, and management techniques, encompassing destination planning, tour organisation, and the operations of travel agencies.

About Awarding Body

The Institute of Business and Technology (IBT) is an esteemed awarding body that provides students with top-tier diploma and degree programs tailored to meet vocational qualification needs. IBT's commitment to program quality is upheld by rigorous adherence to stringent standards across all courses. Moreover, through continuous oversight and audit processes of its accredited centres, IBT guarantees these approved institutions' legitimate and dependable operation. Furthermore, IBT extends extensive support to its accredited centres, ensuring the delivery of exceptional services to learners.


What is Included?

  • Outstanding Tutor Support: EDVORO provides consistent and helpful guidance throughout the course. Learners can seek assistance through the EDVORO Support Desk Portal.
  • Cutting-Edge Learning Management Platform: Access to a modern platform that contains essential learning resources and facilitates communication with the support desk team.
  • Quality Learning Materials include well-structured lecture notes, study guides, and practical applications. Real-world examples and case studies are integrated to help learners apply their knowledge effectively. These materials are available in well-structured pathway books, letter notes, PDF, PowerPoint, or Interactive Text Content formats on the learning portal.
  • Formative Assessment Feedback: Tutors provide feedback on formative assessments, helping learners improve their achievements throughout the program.
  • Summative Assessment feedback: Tutors provide feedback on summative assessments; this kind of feedback can be instrumental in helping students achieve their academic goals.  
  • Accessible Assessment Materials: All assessment materials are conveniently accessible through the online learning platform.
  • Supervision for All Modules: This suggests that oversight and guidance are provided for every module of the course.
  • Multiplatform Accessibility: Learners can access course materials through various devices such as smartphones, laptops, tablets, or desktops. This flexibility allows students to study at their convenience.
  • Limitless Learning Opportunities: EDVORO offers a range of innovative online and blended learning experiences to help learners expand their knowledge.
  • Blended Learning Approach: A blend of online and classroom study for convenience.
  • Convenience, Flexibility, Support, and User-Friendliness: Core principles of online learning at EDVORO.

Assessment

EDVORO internally assesses all the qualification units and the assignments are externally verified by IBT. A combination of coursework and assignments is used for assessment, and students must show that they meet each assessment criteria and learning outcomes detailed within each unit of the qualification to the required standard for the unit level.

Certificates will be awarded after assessing the candidate’s coursework and assignments. A qualified tutor will examine the evidence and make a decision, which is verified by the external verifier from IBT who will announce the ultimate results. To be awarded the certificates, candidates must pass all the six qualification units. Candidates need to achieve a 40% mark to pass each unit.

IBT Qualifications are endorsed by the Institute of Commercial Management (ICM), an Ofqual regulated awarding body, established in 1979. The self-regulated qualifications of IBT are subject to strict internal quality assurance processes, which reflect high standards. Upon completing the programme, learners will receive a certificate and transcript, dual-branded by IBT and ICM, which means that the certificate and transcript will be issued by ICM, along with the IBT logo.


Entry Requirements

The qualification has been designed to be accessible without artificial barriers that restrict access. There are few other criteria as well, please see below:

  • Relevant Level 3 Diploma qualification or equivalent qualification
  • GCE Advanced level in 2 subjects or equivalent qualification
  • In the case of applicants whose first language is not English, then IELTS 6 (or equivalent) is required.
  • In certain circumstances, managers with considerable experience but no formal qualifications may be considered, subject to interview and being able to demonstrate their ability to cope with the demands of the programme. The applicants are normally required to produce two supporting references, at least one of which should preferably be academic.
  • International qualifications will be checked for appropriate enrolment to UK higher education postgraduate programmes where applicable.

Progression

The Level 4 Diploma in Tourism and Hospitality Management prepares individuals for key positions in the industry. Graduates emerge as adept professionals, ready for roles such as tourism analysts, coordinators, or administrators. The program sharpens essential skills for recognising, evaluating, and addressing risks, cultivating effective risk management approaches, and enhancing organisational resilience in the dynamic field of tourism and hospitality

The successful completion of this qualification alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The modules completed may be also used as evidence towards Recognition of Prior Learning if the learners plan their further studies in this stream.


Why gain Qualification

  • Tailored programs aligned with industry standards on a global scale.
  • Rigorously assessed by expert professionals in the respective fields.
  • Elevating careers by imparting cutting-edge skills meeting modern employer demands.
  • Access to internationally accredited centres for program enrollment.
  • Flexible study choices to accommodate diverse schedules and commitments

 

Career Pathways

The IBT Level 4 Diploma in Tourism and Hospitality Management may open many career pathways including, but not limited to:

  • Hospitality Manager,
  • Tourism Officer,
  • Event Coordinator,
  • Travel Consultant
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Course Content

Reference No : DTHM402

This unit aims to provide learners with an understanding of the roles and characteristics of public and private sector organisations within the tourism and hospitality industry and the challenges they may face.

Credit : 30 || TQT : 300

Reference No : DTHM401

Engaging in academic research and writing will help learners to interpret and evaluate sources of information and evidence before engaging in the production of evidence based, logical, arguments.

Credit : 30 || TQT : 300

Reference No : DTHM404

The aim of this unit is to develop learners understanding of the principles of sustainability that are important for those working in a managerial role in the tourism and hospitality industry.

Credit : 30 || TQT : 300

Reference No : DTHM403

The aim of this unit is to introduce learners to the role of services marketing techniques in the context of customer service within the tourism and hospitality industry.

Credit : 30 || TQT : 300

Delivery Methods

The program is delivered by Edvoro, a flagship of the School of Business and Technology London, and awarded by IBT; Edvoro offers a range of flexible delivery methods to cater to the diverse needs of its learners. These options include online and blended learning, allowing learners to select the mode of study that best suits their preferences and schedules. The program is designed to be self-paced and is facilitated through Edvoro's state-of-the-art Learning Management System.

Edvoro ensures learners can engage with their tutors through the Edvoro Support Desk Portal System. This platform enables learners to discuss course materials, seek guidance and assistance, and request feedback on their assignments, fostering a dynamic and interactive learning experience.

Edvoro stands out by providing exceptional support and infrastructure for online and blended learning formats. We have adopted an innovative approach to learning, replacing traditional classroom-based instruction with web-based learning while maintaining an exceptionally high level of support. Learners who enrol at Edvoro benefit from the dedicated guidance of a tutor throughout their learning journey, ensuring comprehensive support from beginning to end, whether they choose the online or blended learning option.

Resources and Support

Edvoro is committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively. When a learner submits a support request via the support desk portal for advice, assessment feedback, or any other service, one of the support team members assigns the request to an appropriate tutor. Once the support team receives a response from the allocated tutor, the information is promptly made accessible to the learner through the portal. This structured support system is designed to assist learners and streamline support processes efficiently.

Edvoro's competitive edge is enhanced by the high-quality learning materials crafted by industry experts. The learning materials encompass well-structured pathway books, letter notes, practical applications with real-world examples, and case studies that empower learners to apply their knowledge effectively. Learning materials are conveniently accessible in one of three formats, PDF, PowerPoint, or Interactive Text Content, through the learning portal, providing learners with versatile options for accessing and engaging with the content.

Study Options
  • Duration 12 Months
  • Credits 120
  • Accreditation Ofqual.Gov.UK
  • Intake Every Month
  • Study Mode Online / Blended
  • Course Materials: Well Structured
  • All Inclusive Cost Yes
  • Tutor Desk Yes
  • Support Desk Yes
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